Refund policy

Thank you for shopping with Panettone Lab.
We understand that sometimes plans change, and you may wish to cancel your order before your product has been delivered. Please read our refund policy carefully.

1. Order Cancellations

  • You may request to cancel your order before it has been delivered or processed.

  • Once an order has been delivered, it may no longer be eligible for a full refund.

2. Refund Eligibility

A full refund will be issued if:

  • The cancellation request is received before delivery

If your order has already been delivered, please refer to our [Return Policy / No Refund Policy] for next steps.

3. Refund Process

  • Approved refunds will be credited to your original payment method within 3 business days.

  • Processing times may vary depending on your bank or payment provider.

4. Non-Refundable Situations

Refunds will not be granted if:

  • The product has already been delivered.

5. Contact Us

If you wish to cancel your order or request a refund before delivery, please contact us as soon as possible at:
📧 panettonelab@gmail.com
📞 619-550-7555